Businesstipps Sprachen

Talking about everyday business problems

Wer hat keine Probleme im Berufsalltag zu lösen? Im Business Englisch benutzen wir das Understatement, um auszudrücken, dass das Thema bestimmt schnell gelöst werden kann. Hier erfahren Sie mehr.

Talking about everyday business problems

Dear Reader,

Who doesn’t have everyday problems that need solving? I know I certainly do. Once I have figured out whom to talk to about these issues, they are usually resolved rather quickly.

For example, if the computer is causing some difficulties, I can call up the helpdesk. If I am stuck in traffic, I may not be able to solve that, but I will call up my next appointment to let them know there is a little bit of a traffic jam on the highway. When there are too many appointments in my calendar, then I could end up with a small problem. If you are having a slight problem with your coffee machine, what do you do?

The important thing to remember is that by downplaying the situation by using these light words, I am sending a signal that the situation can be solved.

Follow the link to the worksheet on everyday problems to practice this language. This technique can be used in almost any problem-solving situation, whether face-to-face, on the telephone or in an e-mail.

Kind regards,

Nelly Thomas

PS: Qualitätsmanagement ist uns wichtig!

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