Successful Meetings: Wenn ein Teilnehmer nicht spricht (Teil 7)
In contrast to a German-style meeting, it is important to voice your opinion in an international meeting. Why? The thinking behind it is that if you don’t have anything to contribute, you shouldn’t be there.
Have you ever run a meeting and a participant does not talk? It could be this person is
- superior or feels that way
- timid (scheu) or uncertain
- it is not in their culture to talk at meetings
Techniques to resolve the situation
If you are running a meeting, arrive 10 to 15 minutes early so that you can meet people as they arrive and engage them in small talk to break the ice.
During the meeting, remember that others also may feel uncomfortable about speaking up. Up to 45% of people are shy, meaning that nearly half the people in your meeting are also nervous about voicing their opinion. Usually they will be relieved if you are the first to speak and will admire you for doing so.
- Generate interest by asking directly for his or her opinion.
- Ask for his or her viewpoint after indicating respect for their experience (but don’t overdo it!)
- Compliment or encourage the person the first time he or she talks.
PS: Qualitätsmanagement ist uns wichtig!
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